Crisis communication

Is the journalist calling before you are ready? We create an overview, write the messages and help you respond quickly and consistently. And we stay by your side until the story has settled.

Why the first hours count

When a story breaks, it is written quickly, even if you have not said anything yet. What you say in the first hours sets the direction for everything that follows. A clear answer that is the same for the press, employees and customers creates calm. It shows that you are in control of the situation, and it protects the credibility you have built.

Services

Crisis advisory

What do we do now?

We create an overview of the situation and make a plan for what you say, to whom and when.

Messages and questions and answers

What do we say?

We write the messages and the difficult questions with answers, so everyone says the same thing.

Statements and press releases

Should we go out with it ourselves?

We write the statement and help you choose the timing.

Press handling

Who answers the phone?

We take the enquiries, prepare the spokesperson and coordinate interviews.

Follow-up afterwards

How do we move on?

We review the coverage and help you tell the next chapter.

How we do it

If you call, we act right away. First we get an overview of the situation and who is affected. Then we write messages and answers for your approval, and we are ready when the press calls. When the story has settled, we look at the coverage and help you move on.